You need an expert who will take the time to help you sort through the details
The claims process can seem intimidating, but we are here to help. If you have a claim that requires immediate assistance, refer to our contact sheet below.
If you are ever unsure about the process, or have a general question, our team of agents and brokers are happy to guide you and ensure that you have the information you need.
During regular office hours (Monday to Friday 8:30 to 4:30), please contact our office for claims or service:
Phone: (519) 393-6402
Ontario Toll Free: 1 (800) 263-1961
Out of Province & International Toll-Free: 1 (877) 380-6402
If you have an urgent claim requiring assistance outside of office hours, please contact our office via the numbers above and the system will direct you where to contact.
If you have a claim that is not urgent, you can provide us with the information on the attached “Report a Claim Form” and one of our adjusters will be in touch with you to review the information within 1 business day.
Please note the information found on this page and site are just for general informational purposes and not meant to be part of any contract. Please speak to a licensed agent for advice regarding your insurance.